Shipping and Delivery
Glownar Aesthetics ships most equipment for free via UPS, without any minimum purchase requirements or exclusions. Shipping via standard ground delivery consists of door to-door service in the United States. Free shipping offer can only be delivered to locations in the Continental United States. Please call us to find out the cost of shipping to Puerto Rico, Alaska, and Hawaii.
In-Stock Merchandise
All of our in-stock items are thoroughly tested and shipped within 24 hours. We will notify you via email if any of ordered products are out of stock. We care for your business and want to deliver your equipment as soon as possible so you can begin generating profits right away. Please ensure you provide either a commercial or residential address as we cannot ship to PO boxes.
On all backorders and special orders, we will provide you with an expected shipping time before you place your order.
Multiple Shipments
The merchandise you order may be filled from several locations, so items may arrive in separate shipments. You will not be subject to any additional shipping charges under these circumstances.
Packing and Testing
All of our equipment is packed professionally to avoid any damages during transit. Our products must pass the quality control inspection prior to shipment.
Any external visible damages to delivered packages must be reported to the carrier at the time of delivery. If the damage is unnoticed until the merchandise is unpacked, please notify customer service at # 1(800)584-4142 within 24 hours of receiving your product. Most shipments require signature confirmation at time of delivery.
Carriers
We use UPS ground shipping which takes about 3-6 business days to deliver your package to you. Some oversized equipment such as laser machines, and facial beds ship via freight services. Shipping via a freight truck includes curbside delivery to commercial addresses. Such delivery also includes a free lift gate service, which means the driver will take the items off the truck for you. The driver is not obligated to bring the items inside of your shop with a standard delivery. If you would like an inside delivery, please ask one of our sales representatives for a special quotation. Delivery to a residential area is subject to an additional charge.
International shipments
Most of our products ships world-wide. Some portable devices and furniture can not be shipped internationally. Please contact us at 1800-584-4142 to inquire about international shipping fees to your location. All custom clearance process and custom fees are customer's responsibility.
Expedited shipments
Need your products faster? No problem! Just ask for expedited shipping on eligible products and we can arrange it.
Tracking Information
All our items are shipped with a delivery confirmation slip so Glownar Aesthetics and you can easily track your purchase. Once you have placed your order, please check your email for shipping updates from our logistic department. Some orders require signature confirmation at time of delivery.